Privacy policy
Effective Date: July 10, 2026
Luminous Rejuvenation respects your privacy and is committed to providing clear information about how personal information is collected, used, and disclosed when you visit, use, or make a purchase from luminousrejuvenation.com (the "Website").
This Privacy Policy applies to personal information processed in connection with our Website, online store, customer service, orders, and related communications.
In this Privacy Policy, "Luminous Rejuvenation," "we," "us," and "our" refer to Luminous Rejuvenation.
1. Personal Information We Collect
The personal information we collect depends on how you interact with our Website and services.
We may collect the following categories of information:
Contact Information
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
Order and Transaction Information
- Products ordered or considered
- Order number and order history
- Billing and payment-related information
- Shipping and delivery information
- Returns, refunds, and customer service history
Account Information
If account features are available and you create an account, we may collect information associated with your customer account and login activity.
Device and Usage Information
- IP address
- Browser and device information
- Operating system
- Website interactions
- Pages and products viewed
- Referral information
- Cookie and similar technology information
Communications
We may collect information you provide when you contact customer service, submit a form, respond to a survey, communicate with us, or request assistance.
Marketing Information
If you subscribe to marketing communications, we may collect your contact details and information about your communication preferences.
2. How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order, contact us, create an account, or submit information through the Website
- Automatically when you browse or interact with the Website
- From payment, shipping, ecommerce, analytics, fraud prevention, and other service providers that help us operate our business
- From advertising and marketing services where permitted by applicable law
3. How We Use Personal Information
We may use personal information to:
- Process, manage, and fulfill orders
- Arrange shipping and delivery
- Process eligible returns, refunds, and replacements
- Communicate with you about your orders
- Respond to customer service requests and inquiries
- Provide and maintain the Website
- Improve our Website, products, and customer experience
- Maintain customer accounts where account services are available
- Detect, investigate, and help prevent fraud, unauthorized transactions, and other potentially harmful activity
- Comply with applicable legal and regulatory requirements
- Enforce our terms, policies, and other agreements
- Send marketing communications when permitted and subject to your communication preferences
- Measure advertising and Website performance
4. Orders and Payment Information
When you place an order, information necessary to process the transaction may be provided to ecommerce and payment service providers.
We use third-party payment processing services to help process payments. Payment information is handled in accordance with the practices and requirements of the applicable payment provider.
We do not ask customers to send complete payment card information through ordinary customer service email communications.
5. Shopify
Our online store is hosted using Shopify. Shopify provides ecommerce technology and services that enable us to operate our online store and process customer interactions and transactions.
Shopify may process personal information when you visit or use our Website, make a purchase, or otherwise interact with our store in order to provide its services to us.
Shopify's processing of personal information is also subject to its applicable privacy practices.
6. Cookies and Similar Technologies
We and the service providers that support our Website may use cookies, pixels, tags, and similar technologies.
These technologies may be used to:
- Operate essential Website functions
- Remember settings and preferences
- Maintain shopping cart and checkout functionality
- Understand how visitors interact with the Website
- Measure Website and marketing performance
- Help prevent fraud and protect the Website
- Support advertising and marketing activities where permitted
You may be able to manage certain cookies through your browser settings or through privacy controls made available on our Website.
Blocking or disabling certain cookies may affect the operation of some Website features.
7. Analytics and Advertising
We may use analytics and advertising services to better understand Website activity, evaluate the performance of our services, and measure marketing campaigns.
These providers may collect information about your device and interactions with the Website using cookies and similar technologies.
Depending on your location and applicable privacy law, certain advertising or data disclosure activities may be treated as targeted advertising, sharing, or another regulated form of data processing.
Where required by applicable law, you may have rights to opt out of certain uses or disclosures of personal information. Please see the "Your Privacy Rights" section below.
8. How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
- Ecommerce service providers: To operate and maintain our online store
- Payment service providers: To process transactions and payments
- Shipping and delivery providers: To fulfill and deliver orders
- Customer service providers: To assist with customer communications and support
- Technology and hosting providers: To support Website and business operations
- Analytics providers: To understand Website use and performance
- Advertising and marketing providers: To support marketing and campaign measurement where permitted
- Fraud prevention and security providers: To detect and help prevent fraudulent or unauthorized activity
- Professional advisers: Such as legal, accounting, insurance, or other professional service providers when reasonably necessary
We may also disclose information when required to comply with applicable law, legal process, regulatory requests, or lawful government requests.
Personal information may also be disclosed in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time information is retained may depend on the type of information, the nature of our relationship with you, operational requirements, recordkeeping needs, dispute resolution, fraud prevention, and applicable legal obligations.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our data management practices.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, information system, or electronic storage method can be guaranteed to be completely secure. We cannot guarantee absolute security of personal information.
Customers are responsible for maintaining the confidentiality of their account credentials, where customer accounts are available.
11. Your Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to certain personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request information about categories of personal information collected or disclosed
- Obtain a copy of certain personal information where applicable
- Opt out of certain targeted advertising, sharing, or other processing where applicable
- Withdraw consent where processing is based on consent and withdrawal is permitted
- Appeal certain decisions regarding a privacy request where applicable law provides an appeal right
These rights are not absolute and may be subject to legal exceptions or limitations.
To submit a privacy request, contact us at support@luminousrejuvenation.com.
Please provide sufficient information for us to understand and process your request. We may need to verify your identity before completing certain requests.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
12. Marketing Communications
If you receive promotional email communications from us, you may unsubscribe by using the unsubscribe option provided in the applicable marketing email.
You may continue to receive non-promotional communications that are necessary for orders, transactions, customer service, security, or other business purposes.
13. Children's Privacy
Our Website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us inappropriately, please contact us at support@luminousrejuvenation.com so we can review the matter.
14. Processing and Storage Locations
We and the service providers that support our business may process or store personal information in the United States and other locations where our service providers operate.
Data protection and privacy requirements may differ between jurisdictions. Where required, personal information will be handled in accordance with applicable legal requirements.
15. Third-Party Websites and Services
Our Website may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy practices or content of third-party websites or services that we do not control. We encourage you to review the privacy information provided by those third parties.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our business practices, services, technology, or applicable requirements.
When this Privacy Policy is updated, the revised version will be published on this page and the Effective Date will be updated where appropriate.
17. Contact Luminous Rejuvenation
If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact:
- Business Name: Luminous Rejuvenation
- Email: support@luminousrejuvenation.com
- Phone: 888-286-5661
- Address: 7522 Oakmont Way, Diamondhead, MS 39525, United States
- Customer Service Hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding holidays
Luminous Rejuvenation
support@luminousrejuvenation.com
888-286-5661
7522 Oakmont Way, Diamondhead, MS 39525, United States