Terms of service
Effective Date: July 10, 2026
Welcome to Luminous Rejuvenation. These Terms of Service ("Terms") govern your access to and use of luminousrejuvenation.com (the "Website"), including purchases made through our online store and your interactions with our related services.
In these Terms, "Luminous Rejuvenation," "we," "us," and "our" refer to Luminous Rejuvenation.
By accessing the Website, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or purchase products through our online store.
1. Store Information
Luminous Rejuvenation operates the online store available at luminousrejuvenation.com.
Our current sales and shipping region is the United States.
- Business Name: Luminous Rejuvenation
- Email: support@luminousrejuvenation.com
- Phone: 888-286-5661
- Address: 7522 Oakmont Way, Diamondhead, MS 39525, United States
- Customer Service Hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding holidays
2. Eligibility and Website Use
You must have the legal capacity to enter into a purchase transaction to place an order through our Website.
You agree to use the Website only for lawful purposes and in accordance with these Terms.
You must not use the Website to:
- Violate applicable laws or regulations
- Submit false, fraudulent, or misleading information
- Attempt an unauthorized transaction
- Interfere with the operation or security of the Website
- Attempt to gain unauthorized access to Website systems or customer accounts
- Introduce malicious software, harmful code, or other disruptive technology
- Use automated systems to misuse or disrupt the Website
- Infringe the intellectual property or other legal rights of another person or organization
3. Customer Accounts
Certain Website features may allow or require you to create a customer account.
When creating or maintaining an account, you agree to provide accurate and current information.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
If you believe your account has been accessed without authorization, please contact us promptly at support@luminousrejuvenation.com.
4. Products and Product Information
We make reasonable efforts to provide clear and accurate product information, including product descriptions, specifications, images, availability, and pricing.
Product colors and appearance may vary slightly depending on your device, screen settings, lighting, or other display conditions.
Product packaging, included materials, or certain non-essential design details may change where applicable. Material changes that affect the product being offered should be reflected in the applicable product information.
Products are subject to availability. We may limit product quantities or discontinue products when reasonably necessary.
If we identify a material error affecting a product description, availability, or order before fulfillment, we may contact you to explain the issue and available options.
5. Health and Wellness Information
Certain products available through Luminous Rejuvenation are intended for personal wellness, relaxation, recovery, beauty, or general lifestyle use.
General health, wellness, or educational information presented on the Website is provided for informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment.
Individual experiences with wellness products may vary.
Always follow the instructions, warnings, limitations, and safety information provided with the applicable product.
If you have a medical condition, use a medical device, are pregnant, take medication, or have questions about whether a product is suitable for you, consult an appropriately qualified healthcare professional before use.
Do not disregard professional medical advice or delay seeking medical assistance because of general information presented on the Website.
6. Orders
Submitting an order through the Website is a request to purchase the products included in your order.
You agree to provide complete, current, and accurate contact, billing, and shipping information when placing an order.
After an order is submitted, you may receive an electronic order confirmation. An automated confirmation does not prevent us from reviewing an order for payment, availability, fraud prevention, pricing, or other legitimate order-processing concerns.
We may refuse, limit, or cancel an order when reasonably necessary, including when:
- A product is unavailable
- Payment cannot be authorized or processed
- Order information is incomplete or materially inaccurate
- We reasonably suspect fraud or unauthorized activity
- A material pricing or product information error has occurred
- The order violates these Terms or applicable law
If we cancel an order after payment has been successfully collected, the applicable payment amount will be refunded to the original payment method.
7. Pricing and Payment
Product prices are displayed on the Website and are subject to change before an order is placed.
The price applicable to an accepted order is the price presented during the applicable checkout process, subject to correction of material errors where permitted.
Applicable taxes and other order charges, if required, will be displayed during checkout.
Available payment methods are displayed at checkout. Payment options may vary depending on the services currently available through our online store.
You represent that you are authorized to use the payment method submitted for your purchase.
Payment transactions may be processed by third-party payment service providers. The processing of payment information is also subject to the applicable payment provider's terms and privacy practices.
8. Promotions and Discount Offers
Promotional offers, discounts, and discount codes may be subject to additional terms displayed with the applicable offer.
Unless expressly stated otherwise:
- Promotional offers apply only during the stated promotional period
- Discount codes have no cash value
- Discounts may not be combined when an offer states that combination is not permitted
- Promotional eligibility may be limited to specified products or orders
We may refuse the use of a promotional offer when it has expired, does not apply to the order, or is used contrary to the clearly stated terms of the offer.
9. Shipping and Delivery
We currently ship within the United States.
Shipping destinations, shipping costs, estimated delivery times, tracking information, and delivery issue procedures are described in our Shipping Policy.
Our current Standard Shipping estimate is 3 to 9 business days from the date an order is placed, unless different applicable shipping information is clearly displayed for a specific product.
Delivery estimates are estimates and may occasionally be affected by carrier disruptions, weather, holidays, or other circumstances outside our direct control.
Customers are responsible for providing a complete and accurate shipping address. Please review your shipping information before submitting an order.
Please review our Shipping Policy for complete shipping and delivery information.
10. Returns, Refunds, and Replacements
Return eligibility, return conditions, return shipping responsibilities, restocking fees, damaged-item procedures, refunds, replacements, and exchanges are governed by our Refund Policy.
Eligible products may generally be returned within 30 days of delivery when the applicable return conditions are satisfied.
Damaged, defective, incorrect, or missing item concerns should be reported promptly and no later than 7 days after delivery, as described in our Refund Policy.
Approved non-defective or change-of-mind returns are subject to the return shipping and 25% restocking fee terms disclosed in our Refund Policy.
Approved returns for products that arrived damaged, defective, or incorrect are not subject to the 25% restocking fee.
Please review the complete Refund Policy before requesting a return.
11. Order Cancellations
If you need to request an order cancellation, contact us as soon as possible at support@luminousrejuvenation.com.
We will make reasonable efforts to cancel an order that has not entered processing or shipment, but cancellation cannot be guaranteed after an order has been submitted.
Once an order has shipped, it cannot be canceled. Eligible products may be returned in accordance with our Refund Policy.
12. Product Instructions and Safe Use
You are responsible for reviewing and following the instructions, warnings, care guidance, age restrictions, contraindications, and other safety information supplied with an applicable product.
Products should only be used for their intended purpose and in accordance with the applicable instructions.
Do not continue using a product if it appears damaged, unsafe, or is operating abnormally.
Contact us if you receive a product that appears damaged or defective.
13. Manufacturer Warranties
Certain products may include a separate manufacturer's warranty.
Where a manufacturer's warranty applies, its duration, coverage, limitations, and claim requirements are determined by the applicable written warranty terms provided for that product.
The existence of a manufacturer's warranty does not change the return and refund terms expressly provided in our Refund Policy or any rights available under applicable law.
Please contact us at support@luminousrejuvenation.com if you need assistance identifying available warranty information for a purchased product.
14. Intellectual Property
The Website and its original content, design elements, text, graphics, logos, and other materials created or owned by Luminous Rejuvenation are protected by applicable intellectual property laws.
Certain product names, trademarks, images, or other materials may belong to their respective owners or authorized content providers.
You may use the Website for personal, lawful, and non-commercial shopping purposes.
Without applicable authorization, you may not:
- Copy or reproduce protected Website content for commercial purposes
- Sell, license, or commercially exploit Website content
- Remove ownership or rights notices from protected materials
- Use Luminous Rejuvenation branding in a manner that falsely suggests affiliation, approval, or endorsement
15. Customer Submissions and Reviews
If the Website permits you to submit a product review, comment, photograph, feedback, or other content, you are responsible for the content you submit.
You agree not to knowingly submit false, misleading, unlawful, defamatory, infringing, or fraudulent content.
By voluntarily submitting content for publication, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and format the submitted content in connection with our Website, products, customer communications, and business operations, subject to applicable law and our Privacy Policy.
We may decline or remove submitted content when we reasonably believe it violates these Terms or applicable law.
16. Third-Party Services and Links
The Website may use or link to third-party websites, payment services, shipping providers, applications, or other services.
Third-party services that we do not control may have separate terms and privacy practices.
A link to a third-party website does not, by itself, mean that Luminous Rejuvenation owns or controls that third party.
You should review the applicable terms and policies of third-party services you choose to use.
17. Website Availability
We make reasonable efforts to maintain the Website and online store, but we do not guarantee that every Website feature will be continuously available or free from temporary interruptions.
Website availability may be affected by maintenance, technology providers, internet disruptions, security concerns, or other operational circumstances.
We may modify Website features when reasonably necessary for security, functionality, business operations, or compliance requirements.
18. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Website and general Website services are provided on an "as available" basis.
We do not guarantee that the Website will always operate without interruption or technical error.
Nothing in these Terms is intended to exclude or limit warranties, consumer protections, or other rights that cannot lawfully be excluded or limited.
Any express product warranty that applies to a specific product will be governed by its applicable written warranty terms.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Luminous Rejuvenation will not be liable for indirect, incidental, special, or consequential losses arising solely from your use of or inability to access the Website.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.
These Terms do not limit rights or remedies that cannot legally be waived under applicable consumer protection law.
20. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or reasonable costs resulting from your unlawful misuse of the Website, your material violation of these Terms, or your infringement of another party's legal rights.
This section does not apply to claims resulting solely from Luminous Rejuvenation's own conduct where responsibility cannot lawfully be transferred.
21. Suspension or Termination of Access
We may restrict or terminate access to Website features or a customer account when we reasonably believe there has been fraud, unauthorized activity, unlawful conduct, a material violation of these Terms, or a security risk.
Termination of Website or account access does not remove payment obligations for valid orders already completed and does not eliminate rights or obligations that by their nature survive termination.
22. Governing Law
These Terms are governed by the laws applicable in the State of Mississippi and applicable federal laws of the United States, without regard to conflict of law principles, except where applicable consumer law requires otherwise.
Nothing in this section is intended to remove legal rights that cannot be waived under applicable law.
23. Dispute Resolution
Informal Resolution
If you have a concern regarding an order, product, payment, or other interaction with Luminous Rejuvenation, please contact us so we can review the matter.
You may contact us at support@luminousrejuvenation.com or 888-286-5661.
We encourage customers to provide the relevant order number and a clear description of the concern so that we can review the matter efficiently.
Legal Remedies
If a dispute cannot be resolved informally, either party may pursue rights and remedies available under applicable law.
Nothing in these Terms prevents either party from bringing an eligible claim in small claims court or seeking other relief available under applicable law.
24. Privacy
Our collection and use of personal information is described in our Privacy Policy.
Please review the Privacy Policy for information about our privacy practices and how to contact us regarding privacy questions.
25. Changes to These Terms
We may update these Terms to reflect changes to our Website, business practices, services, or applicable requirements.
Updated Terms will be published on this page with the applicable Effective Date.
Changes will apply prospectively from the applicable effective date unless applicable law requires otherwise.
26. Severability
If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
27. No Waiver
Our failure to immediately enforce a provision of these Terms does not automatically waive our right to enforce that provision later.
28. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and other terms expressly presented in connection with an applicable product or offer, constitute the applicable agreement regarding your use of the Website and purchases through the online store.
29. Contact Information
If you have questions about these Terms of Service, please contact Luminous Rejuvenation:
- Business Name: Luminous Rejuvenation
- Email: support@luminousrejuvenation.com
- Phone: 888-286-5661
- Address: 7522 Oakmont Way, Diamondhead, MS 39525, United States
- Customer Service Hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding holidays
Luminous Rejuvenation
support@luminousrejuvenation.com
888-286-5661
7522 Oakmont Way, Diamondhead, MS 39525, United States